The Spanish tour operator has embraced AI to transform daily operations through its customized automation project.

Despite optimism about AI’s potential and near-universal AI experimentation, Smartsheet research reveals a critical shortfall in trust, unified tools and consistent usage, underscoring the need for ...

We are living through one of those rare moments when an entire industry cycle is being reimagined. Like the internet revolution of the 1990s, artificial intelligence is fundamentally reshaping how ...

Impressive AI stats mean nothing if they aren't tied to real business outcomes.

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Soroosh Khodami discusses why we aren't ready ...

Research on how AI systems are reshaping conflict dynamics—from military operations and strategic decision-making to diplomacy, mediation, and peacebuilding—alongside practical methods to evaluate ...

A new report from the Government Accountability Office warned that the weather agency “has not developed a long-term plan for the AI translation project because of current uncertainty on how the ...

Virtually every organization is trying its hand at AI, yet very few are seeing the payoff. Despite massive investment, most organizations aren’t seeing the results they were hoping for. According to ...

After sixteen years building integration infrastructure for contact centers, I've watched enterprises make the same expensive mistake: They buy sophisticated AI, deploy it with fanfare, then watch it ...

Use of generative artificial intelligence technology is already widespread in K-12 schools and higher education. Now, AI technologies such as conversational agents and tablet-based assessments are ...